Terms and Conditions

Terms and Conditions for Label Shall

Last Updated: 16 October 2025

Welcome to Label Shall!

These Terms and Conditions ("Terms") govern your use of the website [Your Website URL] (the "Site") and the services, features, and products offered by Label Shall ("we," "us," "our"). By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site.

1. Eligibility By using this Site, you represent that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. You must be legally competent to enter into a binding contract under the Indian Contract Act, 1872.

2. Your Account To place an order, you may need to register for an account. You are responsible for:

• Providing accurate, current, and complete information.

• Maintaining the confidentiality of your account password.

• All activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Products, Pricing, and Availability

• Product Descriptions: We strive to be as accurate as possible in the description of our products. However, we do not warrant that product descriptions, colours, or other content on the Site are completely accurate, reliable, or error-free. The colours you see will depend on your monitor, and we cannot guarantee that your monitor's display of any colour will be accurate.

• Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of the Goods and Services Tax (GST), unless stated otherwise. Prices are subject to change without prior notice. The price applicable to your order will be the price current at the time your order is accepted.

• Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide up orders. We will inform you if we are unable to fulfill your order.

4. Orders and Payment

• Order Acceptance: Your placement of an order does not necessarily mean that we will accept your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to, product unavailability, errors in pricing or product information, or issues identified by our credit and fraud avoidance department.

• Confirmation: Once you place your order, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

• Payment: We accept payments via credit card, debit card, net banking, UPI, and other wallets through our designated secure payment gateway. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

5. Shipping and Delivery

• Service Area: We currently ship to addresses within the Republic of India only.

• Delivery Time: Estimated delivery times are provided for your reference only. We are not responsible for any delays caused by courier companies, weather, or other unforeseen circumstances.

• Shipping Charges: Shipping charges will be specified at the time of checkout. These charges may vary based on the order value, product weight, and delivery location.

• Risk of Loss: The risk of loss and title for items purchased pass to you upon our delivery of the items to the carrier.

• Address: You are responsible for providing a complete and accurate shipping address. We are not liable for delivery to an incorrect address provided by you.

6. Cancellation, Returns, and Refunds

Please refer to our dedicated [Link to your Returns & Refunds Policy Page] for detailed information. The general terms are as follows:

• Cancellation: You may cancel an order before it has been dispatched. Please contact our customer support at [Your Customer Support Email] to request a cancellation.

• Returns: We accept returns within [e.g., 7 or 14] days of delivery, provided the product is unused, unwashed, in its original condition, with all tags and packaging intact.

• Non-Returnable Items: For hygiene reasons, certain items such as innerwear, swimwear, and accessories may not be eligible for return. Items purchased during a sale or with a discount coupon may also be non-returnable. This will be specified on the product page.

• Refunds: Once your return is received and inspected, we will process your refund. The amount will be credited back to your original mode of payment within [e.g., 7-10] business days.

7. Intellectual Property All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of Label Shall or its content suppliers and is protected by Indian and international copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from this content without our express written permission.

8. User Conduct You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. You agree not to:

• Post or transmit any material which is defamatory, obscene, or threatening.

• Use the Site to harass, abuse, or harm another person.

• Introduce viruses, trojans, or other malicious software.

• Attempt to gain unauthorized access to our systems or engage in any activity that disrupts the Site's performance.

9. Limitation of Liability To the maximum extent permitted by law, Label Shall shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Site or your purchase of products from us. Our total liability to you for any claim arising out of these Terms or your use of the Site shall not exceed the amount you paid for the product in question.

10. Indemnification You agree to indemnify, defend, and hold harmless Label Shall, its directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to your use of the Site or any breach by you of these Terms.

11. Governing Law and Jurisdiction These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the Republic of India. You agree that any legal action or proceeding shall be brought exclusively in the competent courts located in [e.g., Kolkata, West Bengal], India.

12. Changes to Terms and Conditions We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

13. Contact Information For any questions, concerns, or grievances regarding these Terms and Conditions, please contact us at:

Label Shall